Ongoing Business Performance Partnership

Hospitality Board-Level Support Without Board-Level Cost

Expert guidance, tailored business advice and ongoing operational support to help overcome challenges, improve performance, achieve sustainable growth and confidently deliver long-term business objectives.

Running a hospitality business can feel overwhelming. Rising costs, staffing challenges, operational pressures and changing customer expectations require constant attention. Our Ongoing Expert Support for Hospitality Businesses provide regular access to experienced hospitality professionals who work alongside you to improve performance, strengthen accountability and support sustainable growth. Whether you're an independent operator, multi-site business, pub, restaurant, café, hotel or hospitality group, we'll help you make better decisions, solve problems faster and keep your business moving forward.

Is Your Business Experiencing Any Of These Challenges?

  • Costs rising faster than sales
  • Managers needing more support
  • Lack of accountability
  • Inconsistent standards
  • Poor visibility of performance
  • Limited time for strategic planning
  • Growth that's difficult to manage
  • Constant firefighting

Choose Your Support Level

Essential

£295 per month

Ideal for operators who need accountability, support and expert guidance to improve performance.

Professional

£595 per month

For businesses that want to improve profitability, strengthen leadership and create the foundations for sustainable long-term growth.

Premium

£995 per month

Premium clients benefit from direct access to experienced hospitality professionals who act as an extension of their management team, providing strategic oversight, operational guidance and commercial support throughout the

Perfect For:

  • Independent pubs
  • Small restaurants
  • Cafés
  • New operators
  • Businesses looking for ongoing advice and direction

Possible Outcomes

  • Improved operational confidence and control
  • Better decision-making supported by expert guidance
  • Greater management accountability and consistency
  • Earlier identification of risks and opportunities
  • More effective action planning and problem-solving
  • Stronger foundations for sustainable business growth

What Happens Each Month?

1. Monthly Business Review
A dedicated one-to-one consultation to discuss current challenges, opportunities, priorities and business performance.

2. Performance & Accountability Check
Review progress against agreed actions, identify obstacles and ensure momentum is maintained.

3. Practical Hospitality Advice
Access expert support on operational, commercial, people or customer service challenges as they arise.

4. Action Planning
Agree clear priorities and practical next steps focused on improving performance and strengthening operational control.

5. Ongoing Telephone & Email Support
Receive guidance between reviews whenever you need a second opinion, support with decision-making or help resolving operational issues.

Perfect For:

  • Growing hospitality businesses
  • Multi-department operations
  • Businesses implementing change
  • Operators requiring regular strategic input

Possible Outcomes

  • Clear strategic direction and actionable business plans
  • Stronger management performance and accountability
  • Improved service standards and guest satisfaction
  • Greater operational consistency and efficiency
  • Better commercial decision-making
  • Sustainable business growth and improved resilience

What Happens Every Month?

1. Business Performance Review
We review key business metrics, operational performance, current challenges and opportunities, agreeing clear priorities and actions for the month ahead.

2. KPI & Progress Monitoring
We assess performance against agreed objectives, identify emerging issues, and provide practical recommendations to keep improvements on track.

3.Leadership & Team Support
Receive tailored guidance to strengthen leadership capability, improve team performance, increase accountability and maintain operational standards

4. Strategic Planning & Problem Solving
We work with you to address operational challenges, plan upcoming priorities and ensure progress is aligned with your long-term business goals.

Perfect For:

  • Multi-site operators
  • Growth-focused businesses
  • Turnaround situations
  • Businesses requiring regular operational support

Possible Outcomes

  • Increased profitability and stronger cash flow control
  • Imprved commercial performance and margin protection
  • Stronger leadership teams and organisational accountability
  • Enhanced operational efficiency across departments or sites
  • Faster implementation of business improvements
  • Sustainable growth supported by ongoing expert partnership

What Happens Every Month?

1. Review Performance & Set Priorities
A dedicated one-to-one consultation to discuss current challenges, opportunities, priorities and business performance.

2. Identify Opportunities & Risks
Review service standards, team performance and operational controls and Observe opportunities to improve profitability, efficiency and guest experience

3. Develop Leadership & Accountability
Agree clear priorities and practical next steps focused on improving performance and strengthening operational control.

4. Coaching & Support
We work alongside you throughout the month, providing leadership coaching, operational problem-solving, and strategic guidance to improve team performance, strengthen accountability and drive commercial success.

4. Ongoing Access
Unlimited advice and priority support throughout the month. Including weekly support calls and priority access to consultant's 

Feature Essential Professional Premium
Business Review Monthly Twice a Month Weekky
Telephone & Email Support ✓ ✓ ✓
Performance Check & Accountability Review ✓ ✓ ✓
Operational Guidance ✓ ✓ ✓
Problem-Solving Support ✓ ✓ ✓
Action Planning & Progress Monitoring ✓ ✓ ✓
KPI & Performance Monitoring ✓ ✓
On-Site Support Quarterly Monthly
Leadership Coaching ✓ ✓
Customer Experience Review Support ✓ ✓
Strategic Planning ✓ ✓
Priority Support ✓ ✓
Team Development Support ✓
Supplier Review & Cost Management Support ✓
Fractional Director Support ✓
Commercial Improvement Planning ✓

Additional Business Support Services

Need support with a specific project? These services can be added to any package or purchased separately.

We offer a range of specialized services tailored to meet your individual needs. Our approach is focused on understanding and responding to what you require, providing effective and practical solutions.

Service Investment
Menu Review £250
Customer Feedback Analysis £295
Team Engagement Survey £250
SOP Manual Creation From £750
Recruitment Support From £500

Why Work With Hospitality Business Solutions?

With over 50 years of combined hospitality experience, we provide practical, hands-on support focused on achieving measurable results rather than delivering generic consultancy reports. We work alongside operators to improve profitability, strengthen teams, enhance guest experiences and create sustainable business growth.

Our Support Helps You:

  • Improve profitability
  • Strengthen operational controls
  • Develop stronger leaders
  • Increase accountability
  • Improve guest satisfaction
  • Reduce operational inefficiencies
  • Create sustainable growth
  • Build high-performing teams

 

Results We've Delivered

  • £1.4m Turnover Growth
  • 56% RevenueGrowth
  • 50% Reduction in Stock Wastage
  • 25% Reduction in Purchasing Costs

 

Ready to Strengthen Your Business?

Book a complimentary discovery call to discuss your challenges and identify the most suitable support package for your business.